Many people don’t realize that telephone helplines exist as a resource for addiction treatment. They can provide services to an individual who is suffering from alcoholism or drug addiction, and they can also help that person’s family members or close friends figure out what the best course of action is.

Helplines are offered by a number of sources. For impartial assistance in the beginning stages of seeking addiction treatment or information, it may be best to use a helpline that is run by non-profit or government agency. Some rehab facilities also offer brief counseling and assistance over the phone, which is a good option for someone who believes that they might want to go to that treatment center. For an addict who has already been in treatment, the facility they went to may provide aftercare services for relapse prevention and continuing support in the form of a helpline.

One of the useful services that a helpline can give is working with an addict who has decided to seek treatment. They will have a database of quality rehab programs to recommend based on criteria that the caller provides, such as location and types of services offered. Helplines can even do evaluations over the phone to assist a person in determining if they do have an alcoholism or drug addiction problem. This evaluation will then help them match up the person to a rehab facility that is ideal for their needs.

Addiction helplines can support an addict who needs to speak with someone at any hour of the day or night. They can provide family members with information about community resources like support groups and give tips for planning an intervention. They can explain the difference between a detox center and a rehab facility. There are even addiction helplines that cater to specific populations, like people who have a dual diagnosis.

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